... Ebates Ca, Rakuten VIKI. Rakuten.com is an ecommerce marketplace. iSPEED.my (Rakuten Trade) Investor Relations; News. The company accepts returns within 14 calendar days of the invoice date. Legal Streaming: Rakuten Viki legally licenses all of its content. The customer service is also amazing! Kenanga Futures Customer Service Hotline 1300 13 3010. Kenanga Futures Customer Service Hotline 1300 13 3010. I had an issue during a purchase and when I messaged these guys about it they solved the issue in less than 5 minutes. Unless otherwise specified, these companies will only use your personal information in the ways described in this Policy. Available payment options are Visa, MasterCard, American Express, and Discover. Outstanding customer service!! The algorithm is subject to change in future. So I need to report my new address”, “My rakuten accounts are locked from me.”, “I need to talk to someone to change my email address to get my money”, “Checking in and let were to send the check to”, “Can you use the store credit card and get cash back”, “This regarding my Viber out always drop call.”. They can be reached on phone, email, Skype, web chat, WhatsApp and social media. Order status can be tracked in personal profile on the company website. With millions of users around the world, Rakuten Kobo employees work hard to ensure that the needs and expectations of our customers are met. What happened? Rakuten Trade first made waves in the investment banking industry on 19th May 2017 when we officially opened our doors as the country’s first digital equity broker in Malaysia. Since it was a oversea merchant, it took a while for Rakuten.com to verify the purchase with merchant (because they need to wait for the merchant's respond). Rakuten.com ships their products worldwide. A W9 form is required, though a W-8 form is acceptable if you don’t have a US tax status. Call now and talk to a real, live person who can tell you what promotions you are missing out on. Fastest way to talk to a real Rakuten rep. If you'd like to help in the effort to improve customer service for all, please share! Less than a year later, we were named FinTech Company of the Year 2018 by the Malaysian Communications And Multimedia Commission (MCMC). Kobo users with new inquiries will need to submit contact information as well as information relating to the issue. At the bottom right-hand corner of your screen, simply click on the Support button (pictured here). Customers with existing inquiries are redirected to a phone number. I love getting Cash Back and think you will too! Rakuten.ca is a great website. Please let me know what to do. Tap to join Rakuten for free and get a $10 Welcome Bonus: I did not receive my Big Fat Check. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Rakuten does not offer live chat as a channel for customer service at this time. This Rakuten coupon will only be applied with a minimum spend of RM580 and the offer will only last for 48 hours. The company was founded by Scott Blum in September 1997. The information concerning the Car Rental Service posted on “Rakuten Travel” is posted by the car rental business operator, and the Company makes no warranty whatsoever as to the truth, accuracy, usefulness, reliability and other nature of the information Your customer service staff also very helpful. Are you already getting the best deal? Customer care: Rakuten allows contacting only via their contact form and no direct customer service phone number or e … On the other hand their live chat and telephone support is both slow and the answers we got were irrelevant. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. It was there but it gone. Rakuten.com will also accept a W-8 instead of W9 for merchants without United States tax status. I … Communicate with them via a service ticket. Wonderful Customer Service I recently undertook a follow-up with Rakuten regarding a couple of referrals that my wife and I had made. Pissed Consumer © 2020 All You must also have a customer service email address that operates during standard US business hours. Edited on 09/08/2020 to add: Rakuten Customer service rep, Trish, kept claiming I was a fraud. Mandatory customer service email address answerable during U.S. business hours; A U.S. customer service phone number (optional) Fast enough shipping time for U.S. customers; If you do not belong to either Japan or the USA: Japan's largest online retailer Rakuten is closing its Singapore website after two years, and trimming its staff. 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